Frequently Asked Questions

Q1. Do You Offer Both Residential and Commercial Services?

A1. Yes, we are licensed and trained to provide residential and commercial HVAC and plumbing services.

Q2. Can You Help Businesses in New Mexico?

A2. Yes, we are licensed to work in both Texas and New Mexico. We frequently serve customers throughout El Paso, Canutillo, Horizon City, and Socorro, Texas, and in Santa Teresa, Sunland Park, Las Cruces, and Chaparral, New Mexico.

Q3. What Do I Need to Know About My Cooling System?

A3. Your cooling system is responsible for doing just that: cooling. It should keep your home cool throughout the warm months. There are two main kinds of cooling systems: refrigerated air conditioning units and swamp coolers. At Barrett Airworks Service Co., we can help you with both. We are a Carrier Factory Authorized Dealer with a dedicated team of highly experienced, NATE certified technicians, so we can help you with every aspect of your cooling needs, from installation and replacement to repair and maintenance.

Q4. What Do I Need to Know About Heating?

A4. Your furnace works hard to keep you warm and comfortable all winter long. Although it can get pretty cold in El Paso, most would consider our winters fairly mild. This is a good thing, as it means that your heater should last you for many years. However, it will need to be repaired and maintained from time to time to keep it running reliably and efficiently. Our qualified technicians are here to help you, so you don't have to worry.

Q5. Should I Get a Tank or Tankless Water Heater?

A5. When it comes to choosing a new water heater, you have two options: tank water heaters or tankless water heaters. Tank water heaters work by preheating a large tank of water and then allowing you to draw the hot water from the tank. Tankless water heaters heat water on demand, so whenever you turn on the hot water from your faucet or your shower, it'll work then. Tank water heaters are good when you know you'll be using a lot of hot water, like if your business has a kitchen that requires a lot of hot water a day. Tankless water heaters are ideal if you're looking to save money on your water bill every month and you know you only use a little bit of hot water every day. Either way, our NATE certified technicians are available to help you figure out what kind of water heater will be best for your home. Call us today to learn more or to schedule a free on-site estimate.

Q6. What Kind/Size Unit Should I Get?

A6. The type and size of unit you get will depend on the space you are trying to cool/heat. For example, if you're trying to cool a small, older home that doesn't have a duct system intact, we'll recommend a ductless mini-split air conditioner. We can also help you if you're looking to convert to refrigerated air. Based on what and where you need the new HVAC system for, we can help you determine the best one for you, your home or business, and your budget.

Q7. Why Does My Thermostat Matter?

A7. Your thermostat is important because it helps you to control the airflow in your home: whether it's on high or low, heat or cool. That is why we only recommend the best of the best when it comes to thermostats. We currently sell the Côr® thermostat from Carrier, one of the best in the industry.

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